How to Cancel Lessons

We understand that schedules change and life happens. Whether you need to cancel a single lesson or stop your subscription entirely, we’re here to help make the process smooth and respectful for both students and teachers.

Canceling a Single Lesson

• Step 1: Contact Your Teacher Directly
  Let your teacher know as soon as possible if you need to miss a lesson.
• More than 24 Hours’ Notice:
  If you give more than a day’s notice, your teacher may offer either:
  – A rescheduled lesson, depending on availability
  – Or a credit toward the following month
• Less than 24 Hours’ Notice:
  Cancellations made with short notice are up to teacher discretion. They may offer a credit, a reschedule, or consider the lesson forfeited.

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Canceling Your Lesson Subscription

• Step 1: Notify Your Teacher
  Please talk with your teacher before canceling your subscription. They’re your primary contact for scheduling and planning.
• Step 2: Contact the Lesson Coordinator
  You can also email our Lesson Coordinator at lessons@brightonmusic.com, but we will ask if the teacher has already been informed.
• Timing Matters:
  Tuition is non-refundable once the month begins, so we highly encourage students to complete the current month of lessons.
• Cancel or Pause Subscription:
  If you need to cancel or pause your subscription, please notify both your teacher and the Lesson Coordinator at least 1 week before the end of the month to avoid being billed for the next month.